eHPC

The eHPC for doctors, dentists, psychotherapists, pharmacists is issued by their respective federal state medical chamber and gematik GmbH for mail-order pharmacies.

D‑Trust GmbH, a Bundesdruckerei company, produces the eHPC.

The main difference between the two card types is the encryption method used. Generation G 2.1 cards also use the more advanced ECC (Elliptic Curve Cryptography) encryption method.

G 2.0

According to gematik specifications for online productive operation (Level 1) – OPB1 Release 1.6.4/Product Type Version 4.4.0-2

Certificates on the eHPC:

• X.509 nonQES (for authentication and encryption)
• X.509 QES (for signing)
• CV certificate 1 (for access to electronic health card (eGK) G1 plus)
• CV certificate 2 (for access to eGK G2)

Device certificate (for device authentication)

The eHPC G 2.0 is basically a single signature card. Within the TI, however, the eHPC G 2.0 will be mass-signature enabled – provided that it is used together with an eHealth-enabled connector. This combination enables signing with up to 250 signatures with just a single PIN entry. Outside the TI, the eHPC G 2.0 acts like a single signature card.

G 2.1

According to gematik specifications for online productive operation gemProdT_HBA_ObjSys_G2_1_PTV_4.7.1-0

Certificates on the eHPC:

• RSA and ECC X.509 nonQES (for authentication and encryption)
• RSA and ECC X.509 QES (for signing)
• CV certificate 1 (for access to electronic health card (eGK) G1 plus)
• CV certificate 2 (for access to eGK G2)

Device certificate (for device authentication)

The G 2.1 (IDEMIA_HC_Germany_NEO_G2.1_HBA, V1) generation eHPC has the functionality of a mass-signature card. Up to 250 signatures can be created with a single PIN entry both inside and outside the TI.

Yes, under the financing agreement with the National Association of Statutory Health Insurance Funds (GKV-Spitzenverband), funding is available when purchasing an electronic health professional card. The funding amount depends on the sector. For detailed information, please contact the chamber responsible for you.

For doctors, dentists and psychotherapists:

• eHPC application
  Since the electronic health professional card is issued by the federal state chambers for doctors, dentists and psychotherapists, the eHPC must first be applied for there. For more information, please contact your chamber. Alternatively, you can use the D‑Trust Application Portal https://ehealth.d-trust.net/antragsportal/. After selecting the chamber responsible for you, you will be forwarded to the correct office.
  Once your application has been approved, the chamber will send you a transaction number which you can use to order the electronic health professional card from D‑TRUST
• Online application with D‑Trust at: https://ehealth.d-trust.net/antragsportal/
  You can now enter this transaction number in the Application Portal. You will then receive a prefilled application, including a form for identification using the Post‑Ident service, which you will have to complete, print out and return by post.
• Identification
  Since the eHPC is a high-quality personal photo ID card, secure identification is mandatory and you will need the forms that you received together with the application documents.
• Production of the eHPC
  Following identification and confirmation by the chamber, the electronic Health Professional Card will be produced. The card will be sent to the applicant by registered letter the following day. The required PIN and PUK will also be sent separately three days before or after. Please note that you must unlock the card in the application portal in order to use it.  The card must also be activated for use in the Telematics Infrastructure. You can download detailed instructions for activation and unlocking in the FAQ section.

For pharmacists:

• Administrative act by the state chambers of pharmacists
  As a first step, you must submit your application for issuance of a pharmacist’s card to your state chamber of pharmacists. Alternatively, you can use our portal: https://ehealth.d-trust.net/antragsportal/. After selecting the chamber responsible for you, you will be directed to the correct office. Your application will first be received and the so-called administrative act will be triggered during which a check will be carried out to ascertain whether all the preconditions are met. A transaction number will also be assigned. The administrative act is completed when the application is approved.
• Online application with D‑Trust at: https://ehealth.d-trust.net/antragsportal/
  You can now enter the transaction number assigned by the chamber of pharmacists in the Application Portal. You will then receive a prefilled application, including a form for identification using the Post‑Ident service, which you will have to complete, print out and return by post.
• Identification
  Since the pharmacist’s card is a high-quality personal photo ID card, secure identification is mandatory and you will need the forms that you received together with the application documents.
• Production of the pharmacist’s card
  Following identification and confirmation by the chamber, the pharmacist’s card will be produced. The card will be sent to the pharmacists by registered letter the following day. The required PIN and PUK will also be sent separately three days before or after. Please note that you must unlock the card in the application portal in order to use it.  The card must also be activated for use in the Telematics Infrastructure. You can download detailed instructions for activation and unlocking in the FAQ section.

The electronic health professional card can be directly ordered on the D‑Trust Application Portal.

ID card photo:

Since the eHPC is a high-quality photo ID card, you must also be clearly recognizable in the photo. Please ensure that your face/head is in the centre of the photo. The size of the file may not exceed 12 MB. The following file formats are accepted: JPG, JPEG, PNG and GIF

During the application process, you can also optimize the photo after you have uploaded it. This function allows you to select an area of the photo, rotate the image and choose a contrast version.

Please note that the ID card is produced as you see it in the application portal. Once the application process has been completed, no changes may be made to the photo for technical reasons. Further information can be found in the detailed cross-sectoral step-by-step Guide to applying for the eHPC. 

Optional order code:

Entering the order code is optional and intended for customers who have been referred to D‑Trust by partners.

Your eHPC will be sent in a registered letter (personal delivery) to the delivery address provided by you. Please note that you as the requester must accept the registered letter in person. Otherwise, you can also issue a power of attorney so that someone else can accept your electronic health professional card, or use the power of attorney from Deutsche Post. More information on the power of attorney from Deutsche Post can be found in our download section.

You will receive the PIN letter three days following dispatch of the eHPC. This letter will be sent by post to the delivery address which you provided.

Delivery of the electronic Health Professional Card currently takes around four weeks from the time D‑TRUST receives the complete documents. For an order to be complete, identification must have been successfully completed, the complete documents (signed request) submitted and the respective medical association must have issued its approval to D‑TRUST.

Please note that due to the current high volume of orders delivery may take longer and we would like to apologise for any delay you may experience. 

With a view to adherence to current deadlines, all you need to do for now is furnish proof that you have ordered your eHPC.

Identification services by Deutsche Post:

• Postident service with the online ID function: Using the online ‘Postident with the online ID function’ service, applicants can identify themselves online in a fast and simple process using their ID card with the online ID function activated.
• Postident by a post office: This method allows applicants to identify themselves in a secure and reliable manner using the nationwide branch network of Deutsche Post.
• PoS-Ident service by qualified staff trust service provider D-TRUST and its partners (such as CGM): Identification is carried out at your location or at a central event. All you need is your complete application documents as well as the valid ID documents listed in your application documents. Advantage: You are identified directly on site and do not have to go to a post office.

Please make sure that you use the same ID document for identification as the one stated in your application and that you also enter the information precisely as it is shown in your ID document. If you use your passport, please note that you will also be required to bring your registration certificate for identification purposes because your registered address will be checked and this is not recorded in your passport. 

The application process is completed once you have been identified and all of the application documents signed by you have been sent to D‑Trust GmbH. As soon as D‑Trust receives this information, approval will be requested from the chamber responsible for you.