In a global world, efficient production is just as important as secure products. Digital processes can mean significant improvements for both production and products. That being said, digital processes also call for safeguards at the highest level, for instance, for remote maintenance, as well as transparency, for example, in the form of traceable supply chains.
Remote maintenance & monitoring
When industrial companies have experts perform remote maintenance on their machines and IT systems, they have to open their networks for external access. But these systems are often not sufficiently protected. Attackers know this and use digital channels to enter the production area where they can cause damage.
Secure remote maintenance in Industry 4.0
Today's production often includes highly specialised machines that cannot be serviced by the company's own staff. Or it can happen that production is located abroad but the machine manufacturer is based in a small town in the home country. Remote maintenance and monitoring of machines via the Internet can save companies a lot of work and hence money. Predictive maintenance allows the manufacturer to perform remote maintenance and ensure smooth operations, minimising or avoiding disruptions and hence costly downtimes for the entire production chain. The travel expenses clocked up by maintenance service providers become a thing of the past. If an incident occurs and a machine breaks down, experts can assist quickly via Internet access.
The 'cyber-diode' solution from our subsidiary genua ensures that monitoring data can be sent to the service provider with secure one-way data transfer. Any flow of information in the other direction is completely blocked. No external data can flow into the secured network. During maintenance, a connection is set up using a genubox that acts as a rendezvous server. This allows the industrial company to activate access for the maintenance service provider to the machine with just one click. Using VPN connections and a strongly encrypted line, the maintenance service and the industrial company meet in a so-called 'demilitarised zone' that is still located outside the customer's network. This rendezvous with both partners is what enables access and this access is restricted exclusively to the machine to be worked on. Other sensitive areas of the industrial company's network are shielded and hence cannot be accessed via the maintenance point of access.
Advantages at a glance
- Auditable recording and live display of all maintenance activities
- Encrypted data transfer using technology 'Made in Germany'
- Easy integration into legacy networks
Track & Trace
In the case of some products, the legislator and even the customer can demand that the entire supply chain be traceable. This means that all steps, from goods delivery, to production, transport and storage of the finished product, right down to the respective point of sale, must be traceable. We have a digital solution that does just that.
The tobacco industry is one example of an area where this is the case. A new EU Directive is to help curb black market. In addition to a security feature (a revenue stamp in Germany), each pack of cigarettes must have its own unique number. This so-called identifier must be protected against manipulation, tracked and stored throughout the entire process chain. And all of this must be carried out by an independent supplier such as Bundesdruckerei.
Growing need for product protection
The tobacco industry, however, is not the only sector where there is a growing need for product protection. This is not a problem for Bundesdruckerei which has in fact been using Tracking & Tracing for decades. When it comes to ID cards, for instance, we have to know who ordered the card, how it was produced, the materials used to produce it and who it was delivered to. Our traceability systems allow complex supply chains to be monitored and traced.
Advantages at a glance
- Manipulation-proof technology and Independent supplier
- Everything from a single source, from the security feature right down to traceability
- Bundesdruckerei as a long-standing, reliable partner for secure management of your data