Support Service Portal

Bundesdruckerei's service and support centre
We are determined to offer optimum information concerning Bundesdruckerei's services and products to our direct customers and partners, as well as the end users of our products, and to support them in their specific applications.

Our service areas hence offer customised information and support which you can use and access at any time simply by contacting staff directly. You can discover here where to find the information you need.

Bundesdruckerei's service portal
All business partners and customers of Bundesdruckerei can visit our company's service portal for qualified support offers. From general services and documentation right through to software downloads, we offer you comprehensive services here for professional co-operation.

You can report problems by e-mail or you can use our SelfService functionality. All queries and problems are directly received, evaluated and handled as quickly as possible by Bundesdruckerei's technical support team.

If you are interested in using this service for your organisation, please send us an e-mail. We will then immediately send you the necessary access data.

Please note: Bundesdruckerei's service portal is solely designed to facilitate smooth co-operation with direct customers, public authorities and businesses and is accessible to these users only.

Citizens with any questions concerning personal documents are kindly requested to directly contact the public authorities in charge or to take advantage of Bundesdruckerei's citizens' service.